Privacy Policy

Last Updated: September 5, 2026

Welcome to Prime Line Drive. We respect your privacy and are committed to protecting the personal information you provide when you visit or use our website, https://primelinedrive.com/ (the “Website”).

This Privacy Policy explains what information we may collect, how we use and protect it, and the choices available to you when you interact with Prime Line Drive.

By accessing or using our Website, you acknowledge and agree to the practices described in this Privacy Policy.

1. Information We Collect

When you browse our Website, contact us, request information, or inquire about our travel services, we may collect information that you voluntarily provide.

Depending on the nature of your inquiry or booking, this may include:

Full name
Email address
Phone or WhatsApp number
Number of travelers
Travel dates
Destination and departure location
Travel preferences
Accommodation or transportation preferences
Passport or identification details, where necessary for a booking or travel arrangement
Payment or billing information, where applicable
Any other information you voluntarily provide to us

We only request information that is reasonably necessary for the relevant travel service, inquiry, booking, or communication.

2. Information Collected Automatically

When you visit our Website, certain information may be collected automatically through your browser or device.

This may include:

IP address
Browser type and version
Device type
Operating system
Pages or sections visited
Date and time of your visit
Referring website or source
General Website usage information

This information helps us understand how visitors use our Website, improve its performance, maintain security, and provide a better user experience.

3. Cookies

Our Website may use cookies and similar technologies.

Cookies are small files stored on your device that can help websites remember preferences and understand how visitors interact with the Website.

We may use cookies to:

Keep the Website functioning properly
Improve Website performance
Understand visitor behavior and Website traffic
Remember certain preferences
Improve our content and user experience

You can control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of some parts of the Website.

4. How We Use Your Information

Prime Line Drive may use the information we collect to:

Respond to travel inquiries and requests
Provide information about tours, travel packages, transportation, accommodation, or other travel-related services
Prepare or manage travel arrangements and bookings
Communicate with you about your inquiry or booking
Confirm travel-related details
Provide customer support
Process payments or coordinate payment-related matters, where applicable
Improve our Website and travel services
Maintain records of inquiries and bookings
Prevent fraud, misuse, or security threats
Comply with applicable legal and regulatory requirements

We will use your information only for legitimate business purposes and as permitted by applicable law.

5. Sharing Your Information

We do not sell or rent your personal information.

Where necessary to provide or arrange travel services, we may share relevant information with trusted third parties involved in fulfilling your request or booking.

Depending on the service you request, these parties may include:

Hotels and accommodation providers
Transportation providers
Airlines or other travel providers
Tour operators and local service providers
Payment processors or financial service providers
Website hosting and technical service providers
Communication or customer-support service providers

We only share information that is reasonably necessary for the relevant service or purpose.

We may also disclose personal information when required by law, legal process, court order, governmental authority, or when reasonably necessary to protect our legal rights, property, safety, or the safety of others.

6. Travel and Booking Information

Travel arrangements may require us to collect certain personal or travel-related information.

For example, some bookings may require passenger names, identification or passport information, dates of travel, or other details required by a travel provider.

When such information is required, we use it for the purpose of arranging, confirming, managing, or supporting the requested travel service.

We may need to provide relevant information to the applicable airline, hotel, transportation provider, tour operator, government authority, or other service provider involved in your travel arrangements.

7. Payment Information

If payments are made through our Website or through a third-party payment provider, payment information may be processed by the applicable payment service provider.

We do not intend to store complete payment card details on our own systems unless specifically required and handled in accordance with applicable security and legal requirements.

Third-party payment providers may have their own privacy policies and terms governing the processing of payment information.

8. WhatsApp, Phone, Email, and Other Communications

If you contact Prime Line Drive by phone, WhatsApp, email, contact forms, or other communication methods, we may retain the information you provide so that we can respond to your inquiry, manage your request, and provide customer support.

Please avoid sending sensitive personal information through ordinary email, WhatsApp, or contact forms unless it is specifically requested and necessary for your travel arrangement.

9. Third-Party Websites and Services

Our Website may contain links to third-party websites, booking platforms, travel providers, social media platforms, payment services, or other external websites.

These third parties operate independently from Prime Line Drive and may have their own privacy policies and terms.

We are not responsible for the privacy practices, security, content, or policies of third-party websites or services. We recommend reviewing their privacy policies before providing personal information through those platforms.

10. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or destruction.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security of your personal information.

11. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

This may include the period necessary to:

Complete or manage your travel arrangements
Provide customer support
Maintain business and booking records
Resolve disputes
Prevent fraud or misuse
Meet legal, accounting, or regulatory obligations

When information is no longer reasonably required, we may securely delete or otherwise dispose of it, subject to applicable legal requirements.

12. Your Privacy Rights

Depending on your location and applicable privacy laws, you may have certain rights regarding your personal information.

These may include the right to:

Request access to personal information we hold about you
Request correction of inaccurate information
Request deletion of personal information where legally permitted
Object to or restrict certain processing of your information
Withdraw consent where processing is based on consent
Ask questions about how your information is collected and used

To exercise an applicable privacy right, please contact us using the details provided below.

We may need to verify your identity before processing certain requests.

13. Children’s Privacy

Our Website is not intended to knowingly collect personal information directly from children.

Where travel arrangements involve children or minors, information may be provided by their parent, guardian, or another authorized adult for the purpose of arranging the relevant travel services.

If you believe that personal information has been provided to us improperly, please contact us so that we can take appropriate action.

14. International Travel and Data Transfers

Some travel services may involve providers located outside Pakistan or travel to other countries.

As a result, information necessary to arrange your travel may need to be shared with relevant travel providers, hotels, airlines, transportation companies, tour operators, or other service providers located in another country.

Such information will be handled for legitimate travel-related purposes and in accordance with applicable laws.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our travel services, Website, technology, business practices, or applicable legal requirements.

Any updates will be posted on this page, and the “Last Updated” date will be revised accordingly.

We encourage you to review this Privacy Policy periodically.

16. Contact Us

If you have questions about this Privacy Policy, your personal information, or our privacy practices, please contact us:

Prime Line Drive
Website: https://primelinedrive.com/
Email: info@primelinedrive.com
Phone: 0321130222
Address: Ofc # 1, First Floor, Al Azam Market (UBL Building), Main Chowk, Cart Rd., Sunny Bank, Murree, Pakistan

We will make reasonable efforts to respond to privacy-related inquiries in a timely manner.